Then there is the iPhone, not low budget, but certainly put together by very low paid workers in China under awful working conditions. So paying a high price for my iPhone does not mean decent pay nor working conditions.Kinda funny reading about guys squawking about very low budget electronics slapped together by low paid workers and expecting longevity and customer service of any type.
In the U.S. - Maybe this would kills margins or etc, but I personally would feel a lot better buying topping gear from a big seller with rock solid customer support like Crutchfield.For NA, Apos comes to mind.
Yes the authorized sellers are listed on the website here: https://www.tpdz.net/authorizedsellers
Where's the evidence that these cheaper products have a higher failure rate than the more expensive products?If one can live with this cheap DAC's features, it can break 10+ times and be replaced for the same cost as the quality built stuff. If it doesn't fail, you will big economically.
Herrr topping pa5?Where's the evidence that these cheaper products have a higher failure rate than the more expensive products?
The question is, how cheap is really too cheap. I agree we all should buy reasonably made goods, be it for the environment aspect alone.Kinda funny reading about guys squawking about very low budget electronics slapped together by low paid workers and expecting longevity and customer service of any type.
Want quality and service, buy an RME or an Okto or Benchmark or Aurilac or T+A...or buy the cheap flavor of the month and realize that you may be replacing it soon. If one can live with this cheap DAC's features, it can break 10+ times and be replaced for the same cost as the quality built stuff. If it doesn't fail, you will big economically.
For my part, having never had a sub $1,500 DAC in my system that drives the inputs of an amp with 4 meter long balanced interconnects. Not convinced that a quality variable output stage and supporting power supply can be inserted in a little box along with a digital receiver and quality DAC chips for $150? Sounds impossible. Was thinking of buying one of these bargain basement units like the Sabaj A20D, just to see if they work (make lifelike, dynamic music) in a real system like mine.
Agreed, the PA5 hasn't been Topping's finest moment!!! Nor was the L30 (early on). But what about the other Topping products? I'm not trying to defend Topping, just questioning the actual evidence.Herrr topping pa5?
I don't know but my DAC has a fire smell?
I wish I could, but I obsess way too much on musicWhat I meant is treat it as a consumable.
For me, competition to the PA5 can be had for less than 20x. If SINAD is the only thing, then the PA5 is truly outstanding and the competition is indeed scarce! But I find lots of compelling gear in the ~100 Watt per channel range. Almost all with worse SINAD than PA5 for sure, but many with features that I wanted and would actually use.The nearest competitor as I can see it costs 20x. Buy two, keep one spare and when one fails order another one. Do that ten times, you equal the spending.
Where's the evidence that these cheaper products have a higher failure rate than the more expensive products?
Agreed. We don't know the fail rate. And the 37% fail rate we get from the PA5 owners only poll thread is likely an overestimate of actual rate, I think we all acknowledge that. But, multiple acknowledgements of a technical problem now exist from the resellers and now from @JohnYang1997. And, there is a bunch of data on common pattern with the resellers and with the inability of @TOPPING-Service to respond. And, I respect the bind they are in, 37% of an ASR thread is angry at them!!! And John Yang acknowledged that bind too.in all fairness we do not know what the failure rate is. What if Topping sold considerably more number of units than the number of failures reported by ASR members? We simply don’t have the data, neither do you. You are not basing your wrath on data.
There is certainly plenty of data on the left-out-in-the cold part of his statement.fail en masse and leave people out in the cold.
JDS Labs can manage it, so I don't consider it unreasonable to expect the same from Topping.Kinda funny reading about guys squawking about very low budget electronics slapped together by low paid workers and expecting longevity and customer service of any type.
There’s a lot of “data” on @JohnYang1997 ’s post about what they have done (increased warranty period) and still trying to remedy the situation. That’s not the behaviour of a manufacturer leaving customers in the cold.There is certainly plenty of data on the left-out-in-the cold part of his statement.
Yes, and appreciate that.There’s a lot of “data” on @JohnYang1997 ’s post about what they have done (increased warranty period) and still trying to remedy the situation. That’s not the behaviour of a manufacturer leaving customers in the cold.
Bombastic writing shouldn’t skew reality.
So I am gonna stick to my guns and say left in the cold is a proper characterization. Extending a warranty didn't help here, actually feels a bit worse...Our customer service person will get more involved. So let's see how it goes. But even now she has been bugging me multiple times a day for our customers' questions and issues that faced.
My early serial E30 has been working flawlessly since the E30 was released![]()
My E30+L30 is running 24/7 since mid-September 2020.I bought a E30 used last year so I don't know its full provenance, but it's been running roughly 24/7 ever since without issue