It's really weird that a company just shuts down its server along with its website instead of posting something like: "Dear Clients, we apologize, but we are temporarily unable to process your requests as we are closed for [X] weeks for the Chinese New Year."
How much money do they expect to save by not running the server during this period?
It's also strange when a company sends a representative to English-speaking forums who can barely express his thoughts in English.
What kind of impression does that give about your brand?
Channels dying shortly after arrival, incorrect left/right channel identification colors, and an auto-sensing feature that doesn't allow playback at low volume...
What else can we expect from these "serious high-end amps"?