- Joined
- May 28, 2020
- Messages
- 2,565
- Likes
- 10,652
I would like to say thank you to the community. Have always appreciated the support and commentary since day one (both positive and negative) as it has helped me build the company properly.
Unfortunately yes. It has been confirmed in all three Purifi buffer boards. So the fix will encompass all customers.Dylan, do you know if the distortion issue is present in the 2 channel purifi amplifier as well?
I’ve seen you around here often and you seem like a real stand-up guy. I’d have no qualms buying from you.So the nice thing about these amps (both the Hypex and Purifi) is that if a part fails, it can be field replaced very easily. So if a Purifi module failed, I'd send a new one out to the customer. Same with input board, LED board, SMPS, etc.
If it had to be returned to be fixed (say the customer doesn't want to or isn't comfortable opening it up) I would obviously cover shipping costs.
I don‘t think I’ve ever seen something that looks less like a banana than that.It’s interesting how you explain a case like this to “ring like a bell” or looks like a “banana.”
View attachment 252113
Awesome stuff. Not sure what more a customer should as for. Maybe I'll be switching to passive speakers soonThis was not expected and was not an attempt to have a known/flawed product pushed through review.
While we did robust testing during development and prototyping, I cannot account for why this issue was not identified or observed early on. But I do take full responsibility.
As Amir briefly acknowledged, now that we are aware of and able to reproduce the issue on our end, we have been testing furiously to identify the exact cause so we can produce a fix.
Transparency and communication with the community has been one of the "pillars" I've tried to build my business upon. As soon as we identify the exact issue and the appropriate fix, it will be implemented ASAP, including for current customers as needed.
I've already arranged with Dylan and Amir to test one of the new 8 channel 592 hypex amps.Any future plans to test the latest Hypex design?
Note the differences between the thickness of the casework of the earlier and later chrome bumper cases…It’s interesting how you explain a case like this to “ring like a bell” or looks like a “banana.”
View attachment 252113
Oh they did, believe me (I handled enough of the bloody things at the time). I doubt your pal JV ever let you put a straight edge on the top front of these cases let alone look along - the CB ones showed it more though as you'd expect? My gawd were we brainwashed back then...It’s interesting how you explain a case like this to “ring like a bell” or looks like a “banana.”
View attachment 252113
That's the 'Bolt Up' era and these didn't have the issue. the bolt up NAP 250 sounded (and probably measured) like a good valve amp, all lucid and sweet. This changed totally with the new boards in the CB version where the 'sound' hardened up and had more of an 'edge' to it when pushed (I did a direct A-B at the Naim factory conducted by JV himself, the 135's and original Nait had a 'nicer' tone in comparison - such was the level of IMD in these which I'd put at borderline audible and worse than current product from them)Note the differences between the thickness of the casework of the earlier and later chrome bumper cases…View attachment 252165
Fantastic.I've already arranged with Dylan and Amir to test one of the new 8 channel 592 hypex amps.
And the banana is where? Or what part of the power amp case is flimsy, or thin, or bended? Have you noticed the flush screw heads that was possible because the aluminium top cover was thick?Note the differences between the thickness of the casework of the earlier and later chrome bumper cases…View attachment 252165
Maybe you can find a pixture of what you are telling us, on the Internet or from your archives, and show us what you are telling. I owned NAP250s and as you said had been in the NAIM factory many, many times wondering around as I wish as a friend of Julian. I have no recollection of a case issue as you describe.Oh they did, believe me (I handled enough of the bloody things at the time). I doubt your pal JV ever let you put a straight edge on the top front of these cases let alone look along - the CB ones showed it more though as you'd expect?
That the case was ringing and you didn't notice but now you woke up from that stupor and remembered the ringing???My gawd were we brainwashed back then...
Oh dear, the banana case issue has escalated to distortion and the subjective sound quality.That's the 'Bolt Up' era and these didn't have the issue. the bolt up NAP 250 sounded (and probably measured) like a good valve amp, all lucid and sweet. This changed totally with the new boards in the CB version where the 'sound' hardened up and had more of an 'edge' to it when pushed (I did a direct A-B at the Naim factory conducted by JV himself, the 135's and original Nait had a 'nicer' tone in comparison - such was the level of IMD in these which I'd put at borderline audible and worse than current product from them)
I think the “banana case” referers to this poor mechanical quality of the case? (Uneven distance of the top cover)Oh dear, the banana case issue has escalated to distortion and the subjective sound quality.