For March Audio, this is probably not a little storm in a teacup. Things like this can destroy a small company.Lol! (well I agree with you) T'was a strange apology anyway. (I have no hand in this thread, as I've only been following it casually, and generally seems like a storm in a teacup).
As an outsider looking in, it seems to me this debacle has turned out to be a very one-sided affair. I think ASR should, at least for a limited time, let Alan respond in this thread because there are always two sides to the coin. Or people should at least read what he got to say on the matter on the March Audio forum, it can be found under Technical and the thread is named "Incompetent Internet Reviewers - Beware!".