tonycollinet
Major Contributor
That might be thermal protection and not a fault.so far my issue with pa5 is that it cuts off while playing 100% volume.
That might be thermal protection and not a fault.so far my issue with pa5 is that it cuts off while playing 100% volume.
If you have to baby it then it’s not fixed.Well, finally I decided to use my brand new replacement. It is pretty good, no issues to start with. I won't be leaving it on all the time and I will not be using it with my home cinema setup. I will just use it purely for music.
Me too.I have had the PA5 since early February and I listen to it everyday. I have had zero problems with it.
Agree but no point in leaving it on when I am away working for 8-10 hours in a day. Another observation I made that it's much later serial number compared to my original one that failed.If you have to baby it then it’s not fixed.
On the other hand it's maybe a good idea pushing it hard while and if you're on a return window.Agree but no point in leaving it on when I am away working for 8-10 hours in a day. Another observation I made that it's much later serial number compared to my original one that failed.
Would it be a good idea to list the serial numbers of all the complained units? I wouldn't mind sharing my serial numbers.
Agree but no point in leaving it on when I am away working for 8-10 hours in a day.
Continuing the update:Further update:
"just check with the manufacture again ,they inform that Amplifier control module is broken
please know"
Doesn't mean too much to me (not power related?) but may provide a clue.
Shenzhen are generally helpful, I can only assume that it's Topping holding back details - unless it's just a cultural reticence.
@SHENZHENAUDIO @TOPPING-Service
I think the point of the poll is to find out - very roughly of course - how many percent of PA5 have issues.My Poll vote is still "broken" ... if there was an option I would now vote "repaired"
@SHENZHENAUDIO @TOPPING-Service
@JohnYang1997 do we know the root cause yet please? Give us an update. Thanks!
Has anyone heard anything from them about the new 2nd year warranty?Still crickets from Topping?
PA 5 set at zero volume but faint music heard from both speakers.Any folks have a similar situation.
Now I'm a little worried my PA5 (started using June 1st) has died. I had recently noticed it was getting a bit warm even when not playing any music as I was experimenting with my Aiyima A07 and switching speaker cables back and forth. Well 2 days ago, I accidently left it turned on. When I tried to use it last night, I realized I left the power switch on and it was quite warm. I'm now not getting anything out. I switched the balanced input from my E50 to the 2nd input and nothing. I switched the speakers to the Aiyima and everything works just fine.
I left it off all night and will try it again tonight, but I fear it's dead. I bought it off Amazon so I dread the return process. Maybe I'll open it up and see if I can find any bad components. Capacitors would be easy to change for me.
I have had my PA5 since March, I was really initially impressed with the sound quality, but now it has started crackling and an audible whine in the left channel. I wrote to Shenzen Audio about the issue on the 14th August, they didn't answer until the 180 day period for their 180 Days up to the Quality of the Exchange or Refund had expired!Poll for PA5 owners to report product defects. Discussion for any solutions. I think it would be useful to get a handle on some numbers to estimate just how wide spread the issues are.
Addendum:
Here is Topping's response to the PA5 issues...
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Poll for Topping PA5 owners only please.
Currently suffering from a similar problem, sound on the right speaker cuts out sometimes, and i get random plopping sounds on occasion, i just switched the cables.( Left/Right).. Lets see what happcheck the transport units first. Yeh definitely check cables or if streaming see if it’s router...www.audiosciencereview.com
Hi, I returned my PA5 to Shenzen at that address with no issues (other than my own choice of carrier, who took over a month! Shenzen got the amp back to me in a week).I have had my PA5 since March, I was really initially impressed with the sound quality, but now it has started crackling and an audible whine in the left channel. I wrote to Shenzen Audio about the issue on the 14th August, they didn't answer until the 180 day period for their 180 Days up to the Quality of the Exchange or Refund had expired!
Now they are saying return it for repair, with their unusual request to state the value at under $50.
The other thing is the address they asked me to send it back... is that the address of Shenzenaudio? Has anyone else sent a unit back for repair?
Consignee: CaiYangyang
Addr:4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street,
Longgang District,
Shenzhen City.
Guangdong Province
P.R.China.
Zip code :518129