Hello everyone,
I hope you are all doing well in these crazy times and I want to assure you that we are working hard on manufacturing and delivering our products.
In the past couple of months, we have moved to a new, more spacious location. It took us quite a lot of time to equip it and establish the production, which caused our delivery times to spike, but it allowed us to increase our production volume and start catching up on the backlog of orders. We should be able to deliver most of the existing orders by the end of the year.
While it is going to be our manufacturing space and design studio, we also look forward to meet you here for a coffee, talk about audio and to hand you your dac8 Stereo/PRO if you ordered one. We hope it is soon going to be possible for everyone to travel abroad and visit Prague.
Also, the firmware update package for the dac8 Stereo/PRO is coming in a few days. This one is not going to bring many new functions, but rather fix all the known issues of the previous versions and increase robustness thanks to rewritten USB stack.
Pavel, Okto Research
@rob58 It didn't happen to us yet that the parcel would get lost on a way to a customer. Naturally, we have no proof for that and I am sorry that you don't believe me. In order to not to make an impression of being deceptive, we have refunded your order. Please send us the payment after you receive your dac8 Stereo if you decide to keep it.