- Feb 29, 2020
As i have technical problems with my DAC8 PRO since two months , i tried to contact them without success (no answer to my numerous emails , heavy silence , black hole .... ) !
Your conclusion ?
Agreed but I have heard from them more recently, so they still exist. I wish they were more responsive.Terrible customer service which they have proven since day 1.
Of course you can...I think mentioning the issues they have delivering is important too.Why not? Certainly I have mentioned other products that I have liked many more times than I have mentioned Okto. (Whoops, I did it again.)
The Motu Ultralite Mk5 works perfectly fine for me. I suggest you look at it too.I no longer have any hope of having an answer from this company.
So, I need a solution to listen to my hi-fi system again.
An Exasound E68 dac being too much expensive , 4 x cheaper dacs would be a solution.
For exemple , SU9n/SU8s from SMSL or D30Pro Topping would be a solution ?