And as the amp does not have a visual cue to know at what volume is working, I have to turn the volume all the way down or up and count the clicks up or down. Also, as there is no remote, if you are using it for streaming, you have to click the source button manually. And the volume you have it at streaming does not translate to the analog entry.
I hope Paradigm gives you an answer, but I'm not holding my breath.
But to have all the benefits of ARC software at this price, compensates all these troubles. But if I've paid full retail price, I'd already have returned the unit for sure.
Well, I got a response from Paradigm about the shut-off issue.
Alas, there is no hidden trick to turn off the shut off. But they will pass my annoyance and request for a firmware fix on to their tech dudes.
It seems they assume everyone will use it for streaming and apparently when that happens it over-rides the shut-off.
I have no desire to use Play-Fi (I have multiple Apple TVs) and use mine strictly as power amps.
This surprised them.
I believe the PW Link does not have the shut-off issue.
The only way to be sure where the volume is is to never turn it off, or to use Fixed Volume (press the Minus and Mute buttons for 5 seconds).
This sets it about half way.
Unfortunately, whilst the shut off merely annoyed the heck out of me, it totally confused my wife and child. Sick of phone calls saying nothing was working, or sudden blasts at full volume, I've moved the PW amps to my Lair system.
I like the latest iteration of ARC Genesis so much, however, I've replaced them with an MRX520.
It's much better than the original ARC in the MRX700 I owned for years, and as good for most as Dirac whilst being much easier to use.