Just going to note here that I just got banned on miniDSP’s forum for pointing out that they haven’t provided a firmware update in over a year. I wrote a snarky post congratulating them like it was some sort of big accomplishment, and in terms of willful neglect of customers it absolutely is, and they didn’t take kindly to that.
Now, I’ll be the first to say it’s their forum, and I was badmouthing them, so it’s their prerogative to ban me, but that’s the sort of company they are. They’ll not update their $1300 flagship piece of hardware for an entire year, even just to fix stuff they broke in the last update like how the front panel OLED display and LED status light operates, and when they get criticism from an understandably frustrated customer about it, they just ban them off their forum rather than provide a response.
That fits a pattern I’ve seen from Day 1. Whenever there is controversy or criticism, they put blinders on and they say, “no, it’s the customer who is wrong,” and keep doing what they do with apparently zero engineers on staff and no intention to ever do better. Buyer beware.