• WANTED: Happy members who like to discuss audio and other topics related to our interest. Desire to learn and share knowledge of science required. There are many reviews of audio hardware and expert members to help answer your questions. Click here to have your audio equipment measured for free!

Desktop PC download speed is slow. In Safe Mode the download speed is fast. How to search for thing that is slowing the downloads?

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
How can I figure out what is slowing down my desktop PC web downloads?
I only use and used Google Chrome for surfing. I never use any other browser but I did try the speedtest on Edge and the download speed is still slow so the web browser download speed slowdown is common to both Chrome and Edge.
I stopped all the fluff startup software and the download speed is still slow.
I used CC Cleaner and deleted the following from my desktop gaming PC but the download speed is still slow.
zzzzz Screenshot 2023-04-22 153356.png

and...
zzzzz Screenshot 2023-04-22 153429.png

Here are the startup programs. I stopped all but the important core ones and the slow download speed still persists. I started them again before I forgot what I stopped.
startup - Screenshot 2023-04-22 153920.png
 

blueone

Major Contributor
Forum Donor
Joined
May 11, 2019
Messages
1,195
Likes
1,547
Location
USA
What is the hardware and OS configuration?
 
OP
Doodski

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
@blueone
ASUS motherboard, ROG STRIX Z690-F GAMING WIFI
Win10
32GB RAM
Samsung 980 PRO NVMe M.2 PCI-E x4 SSD, 1TB
Intel Core™ i5-12600K Processor - 12 Gen Alder Lake
RTX 3070Ti
 

sam_adams

Major Contributor
Joined
Dec 24, 2019
Messages
1,002
Likes
2,447
I disabled the Bitdefender firewall and the speed was still slow. Thanks for the suggestion. :D

You might try downloading newest BD installer, then uninstall version installed and then install new version.
 
OP
Doodski

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
Use MS config to look at not just your startup items, but also services.

I was looking in there although there are so many services and all the running services have official sounding names.
Should I start by disabling one service at a time till I either find something or run out of running services?
 

sam_adams

Major Contributor
Joined
Dec 24, 2019
Messages
1,002
Likes
2,447
I was looking in there although there are so many services and all the running services have official sounding names.
Should I start by disabling one service at a time till I either find something or run out of running services?

Unless you know exactly what those services are doing, you should not touch them. You may start something that Windows will finish for you. Just try disabling BD—especially the http scanning service if it is enabled—then go to a trusted site that has big files for downloads (Apple support or Microsoft Security catalog site) and test your download speed.
 
OP
Doodski

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
OK. Thanks again for the help. :D
 

sarumbear

Master Contributor
Forum Donor
Joined
Aug 15, 2020
Messages
7,604
Likes
7,324
Location
UK
How can I figure out what is slowing down my desktop PC web downloads?
I only use and used Google Chrome for surfing. I never use any other browser but I did try the speedtest on Edge and the download speed is still slow so the web browser download speed slowdown is common to both Chrome and Edge.
I stopped all the fluff startup software and the download speed is still slow.
I used CC Cleaner and deleted the following from my desktop gaming PC but the download speed is still slow.
View attachment 280944
and...
View attachment 280945
Here are the startup programs. I stopped all but the important core ones and the slow download speed still persists. I started them again before I forgot what I stopped.
View attachment 280946
What is consuming CPU cycles? Can we see the Task Manager's Performance Window? You may have a malicious software that is consuming your bandwidth?
 
OP
Doodski

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
What is consuming CPU cycles? Can we see the Task Manager's Performance Window? You may have a malicious software that is consuming your bandwidth?
Yes, here it is. This is the CPU performance during and after doing a speed test. I should have a gig down according to my plan.
zzzzzzzzzzzzzzzzzzz Screenshot 2023-04-22 164120.png
 

pablolie

Major Contributor
Forum Donor
Joined
Jul 8, 2021
Messages
2,101
Likes
3,553
Location
bay area, ca
You can go into resource monitoring and check what's using what. Not sure what your security apps are... my corporate computer is 70% slower than my personal workstation when connected to the exact same network because of all the extra "security" (aka activity spying) crap on it, some of which seems redundant and repetitive but it is a losing fight with corporate IT. Check which services are running and -if it's YOUR machine- check if you have redundant stuff running that impacts network processing.

Run a Speedtest with a device that is streamlined for speed, then do the same test on the device that you think runs slow.

This applies to a network that is yours. If it's a shared network, there are tools to check what consumes bandwidth on your router.
 

pablolie

Major Contributor
Forum Donor
Joined
Jul 8, 2021
Messages
2,101
Likes
3,553
Location
bay area, ca
Yes, here it is. This is the CPU performance during and after doing a speed test. I should have a gig down according to my plan.
View attachment 280951
In my experience, most standard computers don't get much over 600M on their own. The Ethernet port is typically 1G, *but* the Ethernet protocol has overhead, so you will not get a 1G readout.
 

sarumbear

Master Contributor
Forum Donor
Joined
Aug 15, 2020
Messages
7,604
Likes
7,324
Location
UK
Yes, here it is. This is the CPU performance during and after doing a speed test. I should have a gig down according to my plan.
View attachment 280951
It is showing you downloading something from the Internet at a speed of 208Kbps, which is most likely a large chunk of your connection's entire bandwidth. Investigate every app that is running and find what is using the bandwidth. (Ask help if you want to know more about this.) The fact that this doesn't happen on Safe Mode may mean that you have malicious software running in the background.

Use Resource Monitor to find which apps are connecting to the internet. Open Run and type RESMON.

1682204144450.png


Windows keeps track of which applications are using your network and how much data they’re transferring. You can see which apps have used your network over the past 30 days and how much data they’ve transferred. To find this information, head to Settings > Network & Internet > Data Usage. Click “View usage per app” at the top of the window.
 
Last edited:

LTig

Master Contributor
Forum Donor
Joined
Feb 27, 2019
Messages
5,836
Likes
9,581
Location
Europe
You didn't say anything about your internet connection but if you use a modem log into its web site and check the speed of download and upload link. Then use a command line tool like wget or to download a big file (or maybe yt-dlp for video) to check the download speed..
 

Graham849

Active Member
Forum Donor
Joined
Jul 14, 2022
Messages
233
Likes
204
Location
Australia
OP
Doodski

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
I uninstalled ASUS Armour Crate and Nvidia GForceExperience and now downloads are much faster but still about 1/2 of spec.. My download speed went from ~140 down and 100 up to ~435 down and 100 up.
 
OP
Doodski

Doodski

Grand Contributor
Forum Donor
Joined
Dec 9, 2019
Messages
21,626
Likes
21,901
Location
Canada
How does this look for a 1G down plan? Is this about right for a 1g speed. This is the best result I have after uninstalling the ASUS and Nvidia fluff software.
zzzzzzzzzzzzzzzzzzz Screenshot 2023-04-22 170406.png
 

sarumbear

Master Contributor
Forum Donor
Joined
Aug 15, 2020
Messages
7,604
Likes
7,324
Location
UK
How does this look for a 1G down plan? Is this about right for a 1g speed. This is the best result I have after uninstalling the ASUS and Nvidia fluff software.
View attachment 280954
How fast is your Wi-Fi connection. What type it is? You are measuring your Wi-Fi speed.
 
Top Bottom