What does the crest factor has to do with music? Maybe with a power supply but with music?
Music, like every waveform does have a crest factor, too. Don't mix up power factor correction and crest factor.
Where do you in the video get that he mentions the crest factor!?
He doesn't and that's the problem, exactly. He's one of those evangelists of the theory that music is somehow magically different from test signals, which is not the case. I wouldn't even mind him claiming that so much (because there's a grain of truth in it), if he wouldn't call himself scientific, which he is clearly not.
This mentioned grain of truth is, that power output at 1 kHz cannot be the only measure to judge an amplifier's capability to ... well ... amplify voltages. But the thing is: plain nobody says so. You need to look at and
understand all the other tests being performed.
Lacking formal education on the fields of electronics, he falls for the trap that amps would be developed just with 1 kHz power output tests in mind and that was the reason for them to fail miserably with his unique noise tests (himself not knowing exactly what kind of nois signal he's using). Here's the beaf: The crest factor of multi-tone signals or pink or white noise is always greater than that a pure sine signal. If e.g. a 1 kHz sine input signal (crest factor 1.41, narrow distribution of energy) drove the amp right to the limit of clipping, the a multi-tone or noise signal (higher crest factor, wide distribution of energy) must be fed into the same amp at a lower level, so the peaks don't clip. However, the overall power of that signal (input and output) is actually
lower that of the sine wave signal.
The WiiM Amp doesn't perform well down at 20 Hz. It's power amp section shows the same load dependency as mostly all other cheap class D chip amps. WIiM have been very conservative regarding maximum gain, especially the analog Input has a very low sensitivity, probably to keep the amp from clipping and damage under all circumstances. These are all valid points for criticism.
But it has nothing to do with it not being able to reproduce music, because it is music, not test signals. It can do that pretty well with half reasonably chosen speakers.