This was my reply to Eric the same day:
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Mar 15, 2024
Dear Mr. Alexander:
You sent me a sent a message earlier today but closed the conversation so I could not respond. Here is that reply.
I would be more than happy to post your response video as a counter to my review and promote it to home page so it is noticed. I always appreciate and welcome manufacturer comments and this is no exception. Please provide a link when it is ready.
As to pulling the review today, you have provided no information as to why my review is erroneous. Or how you have been injured in any way. I can't just censor reviews because a company asks for it. When other companies properly object, they provide their own measurements to counter mine. You did not do that in the comment section of the public review thread, nor are you doing it here. I hope you appreciate how bad it would look if I went around and hid negative reviews just because a company asks for it. It would damage my reputation as an objective and unbliased reporter of testing that I provide, and put me "in bed" with companies at the expense of consumers.
Of course, if you have found real, valid issues in my reviews, I will do everything to correct including marking the review or even deleting it. But per above, you have not done so.
As to threat of legal action, please keep the following in mind:
1. Your speaker was tested using state of the art Klippel Near-field scanner (retail cost about $100,000). Same tests were run as I have run on some 200 speakers.
2. Testing complies with national and US standards bodies of ANSI/CEA/CTA-2034. No special tests were created to make your product look different in testing. Same objective evaluations were applied to countless other speakers in the market and data generated. My testing is authoritative and accepted by industry luminaries as being trustworthy as it backs decades of research into what measurements most correlate with listener/buyer preference. The data mostly speaks for itself, leaving me little room to opine personally.
3. You do not provide any such measurements on your speaker so it is impossible to know if measurement data is in error or not.
4. You were not mentioned in the review, nor did I know who you were until you post in the review thread. I have said nothing negative about you personally, or your design skills. My assessment is only about the product in hand, the Tektron M-Lore Mini.
5. Along the same lines, I made no assessment whatsoever about any other speakers you have designed. I have not tested them and would not make any such comments without the type of data I gathered on M-Lore Mini.
6. In
your response to my review, you stated:
"The facts are most audiophiles don't go for the frequency response and corrections the reviewer has suggested. " Bolding mine. If that is a fact, then there should have been no negative impact on you or sale of your products. In fact you stated that you can design speakers that comply with above standard with ease but choosing not to. If you were wrong about this "fact," then seeing how you have the ability to produce products that comply with the standard, you should be able to pivot quickly and have even a nicer business by taking advantage of our membership's interest in such products. The review then has provided valuable information to you on a new direction for your product development.
7. You offered to provide a speaker that performs well in my testing. Members took you up on that offer to either send a speaker to me, or another reviewer with similar testing ("Erin's Audio Corner.") You never acknowledged if would do this. I would imagine if your reputation was harmed as a designer, being able to follow through with your promise would help mitigate that. But again, I have said nothing negative about you. Indeed, I believe your assertion that you can design a much better speaker that would do well in my testing. Other companies such as Ascend have done exactly that. Your skills are not in question. Your design decisions to go against decades of peer reviewed research as to what makes a good speaker, are.
8. For your part, you made personal accusations about my knowledge of audio industry, listener preferences, etc. And now making legal threats. Please carefully review your conduct as I too have options for legal action although I have a very thick skin when it comes to such proclamations.
So please follow up with a link when you have the video ready if that is your only form of response. I will post it to ASR as promised above regardless of veracity of the information in there. That will be the proper next step before deciding what needs to be done. Should you choose to take legal action without merit, please be ready for strong defense and counter action.
Sincerely,
Amir Majidimehr