I just tried to checkout.
For me it said:
"There is one shipping rate available for British Columbia, Canada.
We will contact you with the best available freight quote. You will not be charged until you approve the quote, please continue. "
But I won't know the shipping, until I enter my credit card, and complete the checkout process first.
Sorry - it can sometimes be a bit confusing for our international customers. You aren't actually charged when you enter your credit card info and the data is 100% secure and guaranteed (by Shopify), we don't have any access to your CC info. When you complete the order by entering your CC, we then provide you the best shipping rate we can offer as we do use several different carriers. If you approve the freight quote, you will then receive a separate invoice via email where you can simply click on the link to pay for the shipping charges. You absolutely will not be charged for the initial order or the freight until you approve the freight quote. If you decline the freight quote, the order is simply canceled.
We regularly ship worldwide and we found this method works best because different carriers often offer better rates than others to different locations and we want to give our international customers the absolute best rate possible. If we stick with one carrier for all international orders, thus simplifying the checkout process, the customer can often be charged quite a bit more for shipping compared to using a different carrier. We prefer to spend the 10-20 minutes of time it takes to find the best rate from the various carriers we use for international shipping.
Of course, the other option is to simply send us an email or give us a call and we can give you the freight quote before you place the order. We are old-school when it comes to customer service, and actively try not to be a completely automated on-line company. We encourage interested consumers to call or at least send us an email, or better yet - come visit us! We love when people visit but we do require at least 48 hours advance notice.
Hope this clarifies...