Completely disappointed.
I've purchased a pair of KH 120 II just before Neumann started to offer the discounted bundle kit with the MA-1.
Contacted Neumann and the authorised reseller and both stated they couldn't do anything. (Not even a discount for the MA-1)
I'm ok with that so I decided to buy the MA-1 paying the full price for it.
Have spend 2 days in row trying to make it work. No luck at all..
MA-1 software is unable to detect the monitors. Bought new CAT6 cables, bought 2 different network switches. Tried online and offline. Nothing..
I have followed every step in the instructions manual, the KH-120 II settings are correct. Routing for Network and audio is correct
My setup is: MacBook M1 Pro 14" running macOS 14.4 / pair of KH-120 II / Tascam Model 12 (used as an audio interface) / TP LINK USB Type C to RJ45 Gigabit (UE300C)
The serial numbers of my monitors are before 6173455293 as mentioned previously here.
What should I do? Paid already MORE than 2K. I give up..
@Markus @ Neumann
@support_neumann