GordonParet
Member
I hope that I'm not stating the obvious but, in order to troubleshoot you need to connect one component at a time in order to narrow down the component causing trouble.
Try unplugging everything from the processor except power. Does it power up okay?
Now connect the network cable (if using one). Any issues?
Now power it off and connect the Amp. Power up processor and amp. Any issues?
Now connect the TV. Power up the TV, processor and amp. Try accessing the setup menu. Are there any issues? If yes, can you try a different TV or monitor?
If everything is okay, connect the Apple TV. Set it up as a source. Does it work okay?
Now connect any other sources except the computer one at a time, setup and test. Is everything working?
Last but not least, connect the computer. If the computer causes everything to go wonky can you try a different computer?
What happens if you connect the computer directly to the TV with audio from the TV to the processor? (use optical not HDMI ARC)
If it's only the computer causing problems, it's the computer and not the processor that needs fixing.
I had trouble with my old home brew computer. After trouble shooting and replacing RAM, power supply, video card, hard drive and then finally motherboard before I found the problem, I ended up buying parts for 2 computers. Very frustrating.
Also, does your computer have 4K graphics? If yes, is HDR enabled? If yes to both, can you try the computer using 1080p resolution and a lower refresh rates to see if it makes a difference?
Try unplugging everything from the processor except power. Does it power up okay?
Now connect the network cable (if using one). Any issues?
Now power it off and connect the Amp. Power up processor and amp. Any issues?
Now connect the TV. Power up the TV, processor and amp. Try accessing the setup menu. Are there any issues? If yes, can you try a different TV or monitor?
If everything is okay, connect the Apple TV. Set it up as a source. Does it work okay?
Now connect any other sources except the computer one at a time, setup and test. Is everything working?
Last but not least, connect the computer. If the computer causes everything to go wonky can you try a different computer?
What happens if you connect the computer directly to the TV with audio from the TV to the processor? (use optical not HDMI ARC)
If it's only the computer causing problems, it's the computer and not the processor that needs fixing.
I had trouble with my old home brew computer. After trouble shooting and replacing RAM, power supply, video card, hard drive and then finally motherboard before I found the problem, I ended up buying parts for 2 computers. Very frustrating.
Also, does your computer have 4K graphics? If yes, is HDR enabled? If yes to both, can you try the computer using 1080p resolution and a lower refresh rates to see if it makes a difference?
