I don't foresee a scenario where I will be putting $3000 US on a product when Gustard completely ignores my simple support question about my R26.
I have written to Gustard support team on June 17, 2024 asking them -- if it is ok to connect both XLR and RCA output ports of the R26 to two different external preamplifiers, although only one will be used at a time while the other is off, do they foresee any impedance mismatching issue? Something I can easily do with my SMSL SU-10, since the SMSL has a menu that allows to activate either of the output ports or both, Gustard doesn't have such setting, both outputs are always on.
I still haven't received neither an acknowledgement of reception or an answer from Gustard. Yet it took NAD's technical team 30 minutes to answer a similar question regarding one of their products.