This is bad… for something this expensive I’d expect they should ask you send back, or they send a technician to do itHere is a portion of the first email I was sent by Elac:
Usually we would recommend having your unit sent to our service center to have them inspect and fix the problem, however with the Adante Floorstanders they are usually epensive and have complications with shipping due to the weight and size.
As for the sealing issue, we have had people resolve the issue by taking out the drivers from their cabinet and using wood glue on all the internal edges to cover up any leaks; alternatively you could also use caulking cord to cover up the leaks as well.
Even by sealing the edges, some like to plug one of the internal port tubes as well.
An update came a few days later after I charged them with "breach of contract" because the speaker was still under warranty. An Elac representative did reach out to me and is working on a solution. I have no efficient skills at caulking or electrical work and I am not sure my efforts would remedy the problem. The speakers bass has failed and the cause might be a sealed chamber that is now leaking. When I press the top passive diaphragm, air comes out the tweeter. The other Elac speaker that works well does not have this issue.