LOL;I have no issues with my Harmony Hub and Companion remote.
I've been waiting for 5 decades for a neighbor to knock on our front door to ask if he can "borrow a spare remote control"!
... hasn't happened yet...
Now that I removed it from its ziploc bag (for above photo), I am being tempted to pitch it in the trash.
Factoid: Even into the late '70s, wired-remotes were still being sold... and some were actually compatible between brands. <<afaik