Excuse me,
Please tell me the first 4 digits of the E30 serial number you received.
The serial number can be found on the white sticker on the right side.
feg 1911 ******
It works on mine too, mine is 1911.
Excuse me,
Please tell me the first 4 digits of the E30 serial number you received.
The serial number can be found on the white sticker on the right side.
feg 1911 ******
Weird cause it has bog standard ~2V output. Odd issue...Does anyone have problems with the E30 and MAC computers? A user from a German forum has problems with the volume that he is too quiet.
Thank you very much.It works on mine too, mine is 1911.
Does anyone have problems with the E30 and MAC computers? A user from a German forum has problems with the volume that he is too quiet.
Just tested it. There's absolutely no pop sound to be heard when using headphones from switching sampling frequency.
How to test it?
Set digital volume on PC or e30 to -50 or lower. Make sure there's still sound playing so you know the output is not turned off.
Then test replay, change sampling rate etc
If you don don't hear the pop anymore it means it's not the pop sound we all were referred to.
The pop you heard is the transient caused by cutting of audio signal. The edges in time domain has a lot of energy and high frequency content so you can hear it. It's an issue since like forever. The solution is simply fade in and fade out. It's in foobar, Spotify or majority of players. In ASIO mode foobar can't process the fade in fade out. Hence the pop.
One thing you need to make sure.Sorry, I'm not used to writing in English.
In My E30, pop noise occurs when the sampling rate switches to another music. pop noise did not occur between the same sampling rate music.
I contacted Topping on this issue and got the following answer.
View attachment 59962
In addition to that problem, 3 seconds after stopping the music, the screen switches from db to sampling rate for about 1 second and pop noise occurs.
In another community in my country, one person who complained about the same problem as me said he installed 1.04 firmware of the DX3 pro v1 on his E30 and pop noise disappeared.
Do you have plans to solve this problem with firmware later?
One thing you need to make sure.
Are you using headphones? If you are using headphones with a headphone amplifier attenuating volume. You shouldn't be able to hear any pop. The pop sound should only be audible when directly connect to power amp.
If you are sure that there's pop when using headphones I can only suggest returning that unit and get another one. This is a behavior we never experienced and expected.
I just tried again. There's absolutely no pop when headphone amplifier is at max volume with digital attenuation in foobar at -50dB.
It's not that we don't want to fix it. It's nothing there to fix. If you have issue with your particular unit. Return it and get a new one.
This doesn't happen with any unit I have tried. Maybe try a different computer, different usb port, different software (I assume you use ASIO right?)..I connected to jds atom headphone amp. E30 is in -20db pre-amplifier mode.
In addition to the sampling rate problem, what is the problem with switching the screen after 3 seconds of music stop?
The recording began shortly after the music stopped.
There are cases where pop noise has disappeared due to installation of 1.04 firmware of DX3 pro, is this problem impossible to solve with firmware?
This doesn't happen with any unit I have tried. Maybe try a different computer, different usb port, different software (I assume you use ASIO right?)..
There shouldn't be pop noise in the first place with headphones. So no problem means no solving problem. It may well just be a faulty unit...