I hate my phone. Unlocking it, finding apps, phone freezes etc.
I had Phantom Silver here for awhile and ended up swearing that I would never ever touch another speaker that didn't let some kind of remote adjust the volume.
The worst thing that happened was one time I was listening to loud music and then the phone rang. Not. Annoying. At. All.
You use remote for tv, so why not use the same one for speakers as well?
I loved the Apple Remote with the Kii Three's and the fact that Kii turned themselves on when the tv went on and off again after 15 min of no signal.
Simple life.
Why not allow for both? App and remote. I mean, we're in 2020. How hard can it be?