I wanted to bring attention to an issue I’ve encountered with my NAD M33, particularly around the subwoofer output level. While I love the M33’s design and sound quality, the ultra-low output from the sub out line has made it challenging to get the performance I’d expect, especially at low listening levels. Here are the specific issues:
- Low-Level Listening Problems: The subwoofer doesn’t consistently receive a strong enough signal to activate at lower volumes, impacting the full audio experience.
- Dirac Calibration Issues: This low output has caused real complications with Dirac measurements, one of the key features that drew me to the M33. Proper calibration is practically impossible when the sub signal isn’t accurate.
After reaching out to NAD support, they acknowledged this as a known issue. However, there’s currently
no fix planned, nor a timeline for addressing it in a firmware update. Unfortunately, any posts about this on the forum are quickly removed, with instructions to contact support directly, which has left me and others in the community without a forum to openly discuss this problem.
If you’re an M33 owner or considering buying one, I encourage you to be aware of this limitation. It’s a fantastic unit otherwise, but this issue can be a dealbreaker for those relying on full-spectrum sound or Dirac calibration.
If anyone has found a solution, I’d love to hear about it. NAD suggested turning the gain on my sub all the way up as a fix. This gets the sub close to proper levels. It still does not address the problem that the signal is so low, that unless you are listening at high volumes, the sub does not exit standby.