Randyman...
Senior Member
- Joined
- Apr 6, 2023
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- #21
Seeing Sennheiser's clearly stated warranty - this seems like an odd stance out of the gate. Neumann/Sennheiser aren't making or saving money one way or the other (that would be governments with their hand on the scales via tariffs/import/export, not the manufacturer). For a potential repair, I don't believe the actual repair-man would have any idea on the origin of the purchase while the repair is being made (just an upstream paper-pusher stamping "is it warrantied, or not"). In any regard, warranty was not my #1 consideration, but surely a concern, and seems to be clear they will cover it anywhere in the world as long as purchased from an authorized dealer. I could certainly see why purchasing non-authorized might trigger this assumption - but MusicStore is 100% authorized and likely a good chunk of Neumann's sales.I understand that everyone wants to save some money, but I wonder how the US representatives of Neumann will prioritize your loudspeakers if in need of service when they see that you did go around their distribution chain. The prices they have set for the product is likely a calculation of many things besides shipping and service based on the cost of those things in the US. Just a thought.
If anything - Neumann/Sennheiser got another sale as I would not have purchased KH150's at $1750/ea ($1900 w/tax) domestically - even with a larger than expected Xmas bonus! I would have likely tried the Kali's and never thought twice about spending over $5500 for a domestic L-C-R trio of KH150's (I'll be under $3900 all said and done - still stings, but easily what I actually value them at. $5500 does not align with my price/performance expectation to be honest, and reflects governmental tariff gouging to the end-user).
Updates to come on Monday. The pair is already local in Houston - so likely a Monday morning/afternoon delivery...