This went downhill fast. Speaker review To judgement against an entire generation in 2 pages
A generation? Nearly 4/5 of the population was born past '64... I get it, the "okay boomer" meme has gotten tiring.
As a practicing software engineer for some 26 years now (currently an architect at a mid-sized diabetic pump manufacturer), generally companies that are hardware focused (firmware/device drivers core competency) tend to have poor UX *unless* there is a concerted effort to invest in that consumer side of the business and almost run it as a separate entity. Otherwise there is too much cultural inertia.
A company like Kef might seem big in the audio space but it still is a relatively small company for tech. This work is likely outsourced or done by a one or two (cheap) in-house devs. I had a Naim Muso as well, not a great experience there either.
The LS50W was released late 2016. The app was downright unusable back then. It's had nearly 5 years to improve.
Yes, it eventually will to the point where it's passible. But if will likely never ever approach the experience of what Tidal, Spotify, and Roon can bring, and by and large the folks who are buying these systems, looking for ultimate convenience, will be using those options... that's the market.
Griping about the apps for these products is like griping about a random thunderstorm on a summer day in Denver. In any case I have nothing else to contribute and unsubbing, esp. after being called a moron in a not so subtile way.