My S9 works flawlessly with my iPhone 12 mini (iOS 14.4.1) --- however, the problems with my MacBook Pro 13” (macOS Big Sur 11.2.3) persist, even when connecting via USB-C to USB-A MacDongle, then USB-A to USB-C cable (Belkin). The USB interface with macOS Big Sur appears to be broken.
Customer support from Hidizs is very good: They replied very quickly and I've now downloaded a Firmware updater. However, update is only possible from a Windows PC. Won't have access to one before Monday. Will let everyone know if the Firmware update fixes the problem.
Status now:
- Hardware not defective (works with iOS 14.4.1)
- Incompatible with macOS Big Sur 11.2.3: Stuttering/intermittent sound output
- Sound is great via iPhone: Not flat and lifeless for me at all. Full bodied, goes loud, no hiss if used with in-ear Sennheiser IE-800