digicidal
Major Contributor
That's what I find particularly odd about the criticism of @amirm "not giving them enough notice" before publication. If they had sent a pre-production device for testing, I would agree with that criticism... this is a device which has been for retail sale for months! The day you start taking customer dollars and shipping a product... that's the same as saying "development had ended - this is the result".Not an original idea on my part—when what was intended to be your customers become your beta testers, your company is in a state of crisis.
Sure (to continue the automotive analogy) you might have to issue a recall or TSB when an unexpected problem occurs... but you don't get to say "you can't judge us on that problem" after you've marketed and sold them. Or at least that's not how other industries work... audio is definitely a bit different it seems (at least to many manufacturers).