Just got an email from SONOS saying my older devices will no longer get updates. I have previously experienced problems when an update failed and even basic functionality (like uploading new songs to the library) was crippled until I updated the system. I have maybe a dozen speakers and other units (Connects, Bridge, etc.) around the house so several thousand dollars worth of old (yet perfectly-working) gear. They offer a 30% trade-in policy, which disables your old gear after 21 days (so much for passing it down to the kids, hello landfills), and would still cost me a lot of money. Plus they just raised prices 10-20% on a number of products. Most of the new features as far as I can tell revolve around Amazon integration and voice features I do not care about. I'm going to start looking for alternatives. SONOS has been great for what it is, but pricey, and this is probably the last straw for me.
https://support.sonos.com/s/article..._112709812&utm_content=copy-t2-readarticle_US
Grrrr - Don
https://support.sonos.com/s/article..._112709812&utm_content=copy-t2-readarticle_US
Grrrr - Don