How's that, now? A modern high-efficiency furnace requires maintenance every other year, better every year, just like a heat pump. They are more expensive, but not "much more" by any stretch of imagination. While I've had one unit break down once in 7 years (3 outdoor units), I really can't blame it for having a big branch from a doug fir land on the exterior plumbing. That's no better or worse than the gas furnace, frankly, that seems to like to eat an induced draft fan every 10 years if not more often.
As to "not much more efficient", just how do you get there? 22 SEER like our units are rated (seems pretty close to what we see according to bills before and after) is rather a lot more efficient than a 97% PVC ducted NG furnace. That's about 6 watts out per watt in, as compared to about .97 watts out per watt in. Just how DO you get that to be "not much more efficient, anyhow"? 6 times the energy efficiency at the point of the house seems pretty good to me! Even the older units are 3 to 1 gain. They're quiet, effective, and using ductless units you can dodge things like horrific ductwork and digging in walls. Actually thanks to staggered install one of ours has an SEER of 17, the others are 22.xx SEER. So not quite 6:1 for all, but all you have to do is divide by 3.4, so 17/3.4=5 for the older unit. Not bad at 5:1, either, really. Rather better than under 1:1.
These are real numbers, attached to real meters in a real house by an engineer who has installed a heating system or two himself in the past (but who doesn't lift heavy things any more).