Just wondering what everyone's overall experience has been with SMSL, Topping, Sabaj, Loxjie, Gustard, etc. when it comes to product reliability and warranty support from the companies when things do go wrong..
I'm on my second SMSL DA-8S amp that's having issues with popping/cracking noises in the span of about 2 years. I also had a SMSL M400 MKII that was having weird connectivity issues that required me to restart it to get it working again, but luckily this was within the return window. I haven't dealt with any of these companies directly yet but have had good experience with an online store for warranty support until recently.. kinda lagging with responses and keeping me in the loop. It's not as huge of a deal with the cheap products I've been playing with but as I start considering products in the $600+ range; customer support matters more.. so just wanted to get a feel of peoples' experiences..
I'm on my second SMSL DA-8S amp that's having issues with popping/cracking noises in the span of about 2 years. I also had a SMSL M400 MKII that was having weird connectivity issues that required me to restart it to get it working again, but luckily this was within the return window. I haven't dealt with any of these companies directly yet but have had good experience with an online store for warranty support until recently.. kinda lagging with responses and keeping me in the loop. It's not as huge of a deal with the cheap products I've been playing with but as I start considering products in the $600+ range; customer support matters more.. so just wanted to get a feel of peoples' experiences..