What gets me I have had Schiit gear for 6+ years. I have had one issue with my Bifrost under warranty. I sent it in they paid BOTH ways for shipping.
Given all that, after EVERYTHING I read here, did I really buy into the all the hype? Was I really fooled all this time?
As always opinions and thoughts appreciated.
That the company repaired your item sans shipping cost is what they should have done. Their warranty information page indicates they pay return shipping only. So you are ahead in that department. IMO, any outfit selling mail order (no local dealer) should pay two-way freight on defective products during the warranty period. But most are probably just one-way.
Whether you received value for your gear (compared to other brands) is something only you can judge. As we know, measurement-wise some of the company's products Amir reviewed held up well, some demonstrated questionable design/engineering, and others we read about (like their record player) had no business being sold. So I guess you can say it's a mixed bag.
Disclaimer: I own a Schiitt headphones box (used in a secondary system), and it works OK for when I need it. It was inexpensive, so for that (and for what it does) I consider it to be decent value. That said, if headphones were important to me--as a primary source for listening, I'd probably have spent more dollars and bought something else. But they aren't, so I didn't.
Disclaimer 2: My main system Benchmark DAC3 has a headphone jack. I can happily report that it works, but I haven't listened other than to check to see if it worked.
Disclaimer 3: My PC is connected to a Cambridge DacMagic Plus for digits and headphones. The volume control knob action is weird, and one of the LED lights has already burned out. I'm not happy about either, but those things don't really affect the sound.