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Anthem AVM90 AV Processor Review
- Thread starter amirm
- Start date
I didn't see this post. The firmware update I mentioned was not the ARC G software 1.9.5, but the firmware for the unit itself.
You can see that publicly they did not mention the bass response issue, but they probably go it covered other the last item, i.e. "other......improvements"
The bass fix I referred to was originally directly from Anthem's customer support. I typically don't want to copy/paste such responses on forums but if you are interested in seeing it, PM me.
It is hard to believe FW update for the unit would affect ARC G performance, never seen that happened in my experience with Denon and Marantz, but we are talking about Anthem.
Regardless, if you have not updated to FW 80, please do, you may be (or may be not
) nicely surprised. For me, it does improve the results based on my REW measurements, but I am sure the improvements/effects would depend on the individual set up, i.e. speakers/subwoofers and their placements. I still have to do a fair bit of post calibration tweaking because I want pretty graphs, but with FW 80, the untweaked results are much closer to my minimum requirements.From Anthem website:
Well I tried to do a calibration with ARC Genesis and the Anthem AVM90 completely crashed! The processor won’t start anymore, the power button went black and the unit is unresponsive, looks like it’s toast!!!
Probably will need to have it fixed, and send it back to Canada;(
At least glad it is still under warranty, I have had this unit for one year!
Very frustrating and disappointing!
Probably will need to have it fixed, and send it back to Canada;(
At least glad it is still under warranty, I have had this unit for one year!
Very frustrating and disappointing!
ban25
Addicted to Fun and Learning
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Did you try unplugging it?
Did that! Nothing
Before you send it all the way to Canada, I would suggest you contact Anthem first just to see if there are things you can try to get going, unlikely, but you never know. Good thing you do have another AVR to use while waiting for the issue to get resolved. I was always concerned about Anthem's tendency to seem more prone to bugs, but I am within driving distance to them so I gained enough confidence to make the jump.
bloodshoteyed
Major Contributor
agree
not sure if i just got lucky with a support ticket or if they're always that quick/friendly, but yeah, their support was a really positive experience
Called them up!
In my experience, their response times typically range from 1 to 3 days on average, but same day once or twice. The reps seem much more knowledgeable than the likes of Denon/Marantz first line support agents (they seem to have improved on their response time a lot, and slightly more helpful since Masimo), but for more technically oriented questions, especially those on ARC Genesis, they really wasn't all that helpful, understandably though, considering..
Here is a feature that Anthem needs to have especially with the AVM90
ARC Genesis needs to be able to calibrate all four subwoofers as one to ensure optimal performance.
To this day they only allow you to calibrate each subs one at a time! This is a major disadvantage compared to Dirac and Audyssey for PC!
ARC Genesis needs to be able to calibrate all four subwoofers as one to ensure optimal performance.
To this day they only allow you to calibrate each subs one at a time! This is a major disadvantage compared to Dirac and Audyssey for PC!
I don't think it's possible to download previous versions from Anthem's site. Do you need PC version or Mac version?
If PC 64 bit, you can download them from my dropbox (link below). If MAC, look on AVSforum in either the 70/90 owners thread or Genesis thread (or reach out directly to @Yonettes) as he has the MAC versions. We've both posted our respective links over there several times.
www.dropbox.com
If PC 64 bit, you can download them from my dropbox (link below). If MAC, look on AVSforum in either the 70/90 owners thread or Genesis thread (or reach out directly to @Yonettes) as he has the MAC versions. We've both posted our respective links over there several times.
Dropbox
www.dropbox.com
I don’t have windows!I don't think it's possible to download previous versions from Anthem's site. Do you need PC version or Mac version?
If PC 64 bit, you can download them from my dropbox (link below). If MAC, look on AVSforum in either the 70/90 owners thread or Genesis thread (or reach out directly to @Yonettes) as he has the MAC versions. We've both posted our respective links over there several times.
Dropbox
see post 10644 on this thread. Yonettes' MAC Genesis files are posted there, as well as my Windows files.
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