I received the A20a a couple of days ago to replace a DA-9 with some wild DC offsets. I have both right now and have been switching them back and forth. The A20a sounds a bit muddier versus the DA-9 that I've been using over the last two weeks. Maybe it just needs 2 weeks of burn-in, but I didn't notice that with the DA-9 when I first got it.
The DA-9 over optical is completely silent at its highest volume. The A20a definitely has a high pitched whine starting at about -8 and very loud at 0. Power supply noise? Is this normal or a bad unit?
I will keep playing the A20a for a week and see if it opens up, but so far I'm not blown away...
I read your post and checked my A20a immediately.
At the time of checking, D10s and D10 Balanced are connected to the XLR input and RCA input of A20a, respectively.
With XLR input, it is very quiet up to volume level -10, but after that the noise gradually increases. However, the noise level is such that you cannot hear it unless you bring your ears close to the speaker unit. The noise you hear is like normal white noise.
The RCA input is noisier at the -30 level than the XLR input -00. If you raise the volume level further, the noise level will also rise. If you raise it to -10, you can check the noise without bringing your ears close to the speaker unit. It is noisier than cheap Chinese digital amplifiers. At -00, you can check the noise even if you are 1m away.
Furthermore, I removed the RCA input cable and checked it, but a high frequency sound was added to the noise so far, and when the volume is -00, this high frequency sound can be heard even if it is more than 2 m away.
My guess is that this high frequency sound is a leak of power supply switching noise.
The noise of the A20a is the highest level of noise I have ever experienced. However, I think that there is no problem in practical use up to -20. However, this symptom is not good for both users and manufacturers, so I want you to improve it immediately.
"postscript"
I switched the connection cable to the SMSL AO200 and did a similar test, but the AO200 did not show any of these symptoms.
I raised the volume level to 70 of MAX for both XLR / RCA, but only minute noise. You cannot check it unless you attach your ears to the speaker unit.