syn08
Senior Member
shame on ESS for their non-communication/non-information policy on this blatant issue... now AKM also doesn't have everything covered in their datasheets but still much better than ESS.
As an amateur in audio, I share every bit of frustration with ESS policies regarding information. From a business perspective though, I can understand ESS considering support as a potential revenue stream. We do not know their policies on support, perhaps they are asking their customers for X dollars per month, or year, or per chip, etc... in support fees, something that scales with the chip sales? That wouldn't be unheard of, and it only comes against the business/support model, as we know it, of the big semi companies like TI and AD. Supporting their products with public information would certainly kill this revenue stream, and given the minuscule market they are targeting, probably they are penny pinching.
What I find inexcusable is the fact they don't let everybody know about these policies. Their distributor, at least on this side of the pond (don't know about Ismosys in Europe) behave like aholes, shutting down any communication channel, as soon as they find out you are not going to buy the chips in quantities, essentially telling you a "fuck off, your money is of no good here", instead of sending what could be for example a boiler plate message, outlining the sales/support policies they have to follow.