Some of the bad rap is justified. They have stepped up their customer services , in my case replacing the HE6SEv2 in a two days! Not much complaints. They need to clean up their lineup. it is a mess. Too many models to choose from.
This said:
I understand this DCA is a hell of a headphones. One that redefines the SOTA. And it's price is commensurate with its performances.
For those who are unwilling or unable to pay such dear prices there remain several options. I, for one have come to see EQ as a necessity for headphones. Not a cure all for all flaws but some headphones when EQ'd approach or surpass what we had considered up to then as the ultimate. An example is my current reference, the HifiMan HE-6SEv2. It has one of the lowest distortion of all headphones reviewed here. Easily top 5. It is a beast to drive , then so is this Expanse headphones. Granted, the HE6SEv2, doesn't look as cool or is so well built ...and I have the strange feeling that the "pleather" may not last long... we'll see about that... It remains a stellar headphones and it is still available for <$600.oo at Adorama. You need a powerful amp, figure about $250.oo for that and ... EQ... then it seems to me, and I will be corrected if I am wrong, that it challenges any SOTA headphones, on most sonic/audible issues.
There are, thus, alternatives, if one can not spend that$4K amount; if you can.... then these DCA Expanse and its brother, are the SOTA in headphones. at any price.
Peace.