Hello,
I'd like to ask some advice on this issue I'm having with the Topping E30. Whenever I touch its shell, while audio is playing, the device turns off, sometimes also giving me a little shock. Is the device defective? I am still in my return window.
A bit more info: input is optical from a tv, the dac is connected to a liquid spark via rca cables. The issue persists independently from the power source, I've tried powering the dac with the tv usb ports, a pc, a dedicated usb charger (plugged in a dedicated socket) or even a powerbank. It still happens.
Thank you
I'd like to ask some advice on this issue I'm having with the Topping E30. Whenever I touch its shell, while audio is playing, the device turns off, sometimes also giving me a little shock. Is the device defective? I am still in my return window.
A bit more info: input is optical from a tv, the dac is connected to a liquid spark via rca cables. The issue persists independently from the power source, I've tried powering the dac with the tv usb ports, a pc, a dedicated usb charger (plugged in a dedicated socket) or even a powerbank. It still happens.
Thank you