What happened to my audio interface?

[deish]

This is one of those things I'd be tempted to try sorting out remotely over a TeamViewer session. I might give it a shot tomorrow if you can install / run version 12 (running the QuickSupport version would probably do). Right now I'm tired and my back is killing me.

Reinstalling Windows is almost always unnecessary, basically any halfway-operating system can be repaired with internal tools.

I don't have teamviewer

but top we go on a discord call with screen sharing and with you giving suggestions

 

[deish]

I did the test by installing the m-audio driver on the laptop (something I hadn't done before)

and it worked.


so i came to the conclusion that it is some conflict with the m-audio mk ii driver

(I followed sokel's suggestion and found about 4 interface drivers that were hidden (1 of them I accidentally didn't check the delete the driver box when I uninstalled it)


I uninstalled them all, but when I install the driver through the m-audio exe which is the real driver for it
he gives the problem


I'll try to see if I can find something to delete in regedit.

 

[audio_tony]

A common remedy for driver issues is to disable networking (unplug Ethernet or set wireless to flight mode) and then delete the drivers for the device, reboot and then ensure that Windows hasn't automatically re-installed it's own drivers, or re-installed the original driver.

Disconnecting the network prevents Windows from auto installing it's own drivers, before you get a chance to install the correct drivers.

If your motherboard requires custom USB drivers (or depends in Intel drivers) it might be a good idea to upgrade these as well, using the technique described above.

Then install the proper drivers again.

There are also a couple of advanced tools such as USB Oblivion and USB Deview which can find duplicate drivers and so on.

USB Oblivion

Download USB Oblivion for free. Erase all traces of (broken) USB drives from Windows registry. This utility designed to erase all traces of (broken) connected USB devices - flash-drives, disks and CD-ROMs from computer registry of Windows XP, Windows 2003, Windows Vista, Windows 7, Windows 8...

sourceforge.net

And USB Deview

View any installed/connected USB device on your system

USBDeview is a software that lists all USB devices that connected to your computer, and allows you disable, enable or uninstall them.

www.nirsoft.net

However you need to be careful with these as you can cause (sometimes unrepairable) driver issues.