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Uptone refusing to sell me ISO Regen!!!

amirm

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#1
I had someone contact me asking me if I would measure the Uptone ISO Regen for them. So after much aggravation on their site due to poor ecommerce integration with Paypal (it would just dump me out of the window with no error), I managed to get my order in last week.

Imagine my surprise when I received this notice of refund from them with no note or nothing as to why:

----
Well, what do you know.... I am at LA audio show and woke up this morning to an email from Uptone saying my money for this device is refunded!

---

Order summary

ISO REGEN × 1
With 7.5V/2.9A worldwide-voltage compatible switching power supply. / Standard for normal horizontal REGEN position $325.00

Subtotal $325.00
Shipping $9.00
Total $334.00 USD


Visa (ending in XXXX) $334.00
Refund
Shopify_payments - $334.00

----

Can you believe these people? Not only do they not provide measurements of their own, they want to stop others from doing the same.

EDIT: A kind friend of the forum purchased a unit and loaned it to me. Measurements and Review of ISO Regen here: http://www.audiosciencereview.com/f...ptone-iso-regen-review-and-measurements.1829/
 
Last edited:

iridium

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#3
I think you should post that information EVERYWHERE!

iridium.
 

Jinjuku

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#7
I had someone contact me asking me if I would measure the Uptone ISO Regen for them. So after much aggravation on their site due to poor ecommerce integration with Paypal (it would just dump me out of the window with no error), I managed to get my order in last week.

Imagine my surprise when I received this notice of refund from them with no note or nothing as to why:

----
Well, what do you know.... I am at LA audio show and woke up this morning to an email from Uptone saying my money for this device is refunded!

---

Order summary

ISO REGEN × 1
With 7.5V/2.9A worldwide-voltage compatible switching power supply. / Standard for normal horizontal REGEN position $325.00

Subtotal $325.00
Shipping $9.00
Total $334.00 USD


Visa (ending in XXXX) $334.00
Refund
Shopify_payments - $334.00

----

Can you believe these people? Not only do they not provide measurements of their own, they want to stop others from doing the same.
Could be that they are waiting on enough orders to turn into whatever outfit it is that they have doing tape out. The site says end of June and maybe they just are canceling orders for now.

Try again at the end of the month when their site shows availability.
 

RayDunzl

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#8
Maybe whatever...

upload_2017-6-2_14-25-27.png
 

Sal1950

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#9
Could be that they are waiting on enough orders to turn into whatever outfit it is that they have doing tape out. The site says end of June and maybe they just are canceling orders for now.

Try again at the end of the month when their site shows availability.
You think they would have given a reason in the email?
It would have been easier to disable the sites order cart?
 

Fitzcaraldo215

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#10

Sal1950

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#11
It's times like this I wish I hadn't been banned, but then I'd just get banned again. LOL
What it boils down to is two cowards afraid to put their product where there mouth is, a simple deduction on which we tried to give them the benefit of a doubt over. So much for good deeds.

Look out Fitz, I got banned for a whole lot less than what you just posted. ;)
 

Sal1950

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#14
Last edited:

Sal1950

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#15
No. Alex stated he's willing to sell the item to other reviews who do measurements, just not to Amir.
He'll only share his product with those he believes will "see things his way".
 

Jinjuku

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#16
No. Alex stated he's willing to sell the item to other reviews who do measurements, just not to Amir.
John Atkinson:

Sad to report, I found that the Regen made absolutely no difference in the D/A processors' analog output signals. With one exception: the levels of the power-supply–related spuriae in the Prime's output when powered by its wall wart were slightly higher in level with the Regen than without it.
Read more at https://www.stereophile.com/content/uptone-audio-usb-regen-measurements#0szxGaqcjjATqQYZ.99
 

tomelex

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#18
getting banned from wbf is a good thing imo.
 

tomelex

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#19
John Atkinson:

Sad to report, I found that the Regen made absolutely no difference in the D/A processors' analog output signals. With one exception: the levels of the power-supply–related spuriae in the Prime's output when powered by its wall wart were slightly higher in level with the Regen than without it.
Read more at https://www.stereophile.com/content/uptone-audio-usb-regen-measurements#0szxGaqcjjATqQYZ.99
interesting, some wbf members deluding themselves as usual, Why Be Factual = WBF
 

Blumlein 88

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#20
True. My association with you and your Avatar has me doomed forever! :D :D
I have kept quiet so far................................about the avatar.

I knew it immediately of course. I also consider of all the cool avatars that Thomas has used this is the best one by far. It is Donald Sutherland's finest role after all.
 
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