I saw a recent post from @restorer-john on some great service he received and figured perhaps we needed a place to acknowledge good deeds from manufacturers and dealers.
My shout out goes to the service department of Monitor Audio UK who just repaired a centre speaker for me.
Communication has been superb and quick, they sent me new packaging to send the item back to them. They replaced a faulty driver under warranty, but also replaced, without charge, the tweeter which I’d damaged myself trying to get the grill off
Being shipped back to me tomorrow.
If Tom happens to read this - you’ve been great. So here is a shout out to you and MA.
My shout out goes to the service department of Monitor Audio UK who just repaired a centre speaker for me.
Communication has been superb and quick, they sent me new packaging to send the item back to them. They replaced a faulty driver under warranty, but also replaced, without charge, the tweeter which I’d damaged myself trying to get the grill off
Being shipped back to me tomorrow.
If Tom happens to read this - you’ve been great. So here is a shout out to you and MA.