Hi! I lurked on this forum a lot when deciding on which interface to buy, and I ended up deciding on "upgrading" from my rudimentary Behringer UM-2 to a Topping E1x2. The first day, it worked great! The next day however, I noticed a horrible crackling noise when I was playing a game and listening to music. The noise got worse when I did things such as scroll through task manager. It's unfortunately terrible to the point that it has become completely unusable.
I've tried updating drivers, changing sample rates (in Windows settings/Topping's software), changing the buffer size, using different apps, disabling unused audio drivers, moving the interface to different areas of the room, changing the USB ports and cables, changing the output jack adapter, unplugging the input, and more.
Am I going to need to return this, or is there something I'm missing here? I'm very disappointed, I was looking forward to using my purchase and it worked great the first day, but sadly the very next day I suddenly found it in an unusable state.
tl;dr How do I stop the Topping E1x2 interface from loud crackling while listening to music?
I've tried updating drivers, changing sample rates (in Windows settings/Topping's software), changing the buffer size, using different apps, disabling unused audio drivers, moving the interface to different areas of the room, changing the USB ports and cables, changing the output jack adapter, unplugging the input, and more.
Am I going to need to return this, or is there something I'm missing here? I'm very disappointed, I was looking forward to using my purchase and it worked great the first day, but sadly the very next day I suddenly found it in an unusable state.
tl;dr How do I stop the Topping E1x2 interface from loud crackling while listening to music?