Hope this is the right place to post this.
I have a Casio CDP-S150 digital piano, with a "audio out" port as the only option to get analog audio out. This port drives headphones great, and sounds great doing so. As soon as I connect it to an audio interface, the sound degrades drastically. I have tried two different audio interfaces, and every combination of settings I can (there aren't that many). I am not clipping, I have tried gain lower, the volume on the piano lower, selecting the input as an "instrument" and not ("instrument" adds hiss and pops, "not" doesn't). I have tried two different 3.5mm cables. I am primarily using a Focusrite Scarlett 2i2 but I have also tried a Behringer USB audio interface with identical results. The sound is poor both on the direct monitor port on the interface, and the audio that is being sent to the computer. All indications are that the piano is sending out terrible audio when connected to an interface, and the interface is doing its job perfectly reproducing that terrible audio into both my headphones and to whatever software I am using on the computer.
I am out of ideas. The only conclusion I can draw is that the amplifier in the piano is somehow ruining the sound but I don't understand why when I directly connect headphones it sounds so good.
Any ideas how I can get the audio I am hearing in the headphones into my interface? I can use the piano as a MIDI device but that is sort of not addressing the issue at all, I would really like to use the piano's analog audio. Thanks in advance.
I have a Casio CDP-S150 digital piano, with a "audio out" port as the only option to get analog audio out. This port drives headphones great, and sounds great doing so. As soon as I connect it to an audio interface, the sound degrades drastically. I have tried two different audio interfaces, and every combination of settings I can (there aren't that many). I am not clipping, I have tried gain lower, the volume on the piano lower, selecting the input as an "instrument" and not ("instrument" adds hiss and pops, "not" doesn't). I have tried two different 3.5mm cables. I am primarily using a Focusrite Scarlett 2i2 but I have also tried a Behringer USB audio interface with identical results. The sound is poor both on the direct monitor port on the interface, and the audio that is being sent to the computer. All indications are that the piano is sending out terrible audio when connected to an interface, and the interface is doing its job perfectly reproducing that terrible audio into both my headphones and to whatever software I am using on the computer.
I am out of ideas. The only conclusion I can draw is that the amplifier in the piano is somehow ruining the sound but I don't understand why when I directly connect headphones it sounds so good.
Any ideas how I can get the audio I am hearing in the headphones into my interface? I can use the piano as a MIDI device but that is sort of not addressing the issue at all, I would really like to use the piano's analog audio. Thanks in advance.