I ordered a Denon AVR x3700h online from this company. It was an in stock item, brand new. Two days after I placed the order I checked the status and it showed pending payment. I called Amex to see what the holdup was. There was no problem with my credit card. I sent an email to audio video Nation asking what the holdup was and asking if they can expedite the order. That was Tuesday November 19th. Today the status of the order is canceled and on their site. Thank you. The same item is going for $1,799.