SMSL M500 DAC Only “Thermal Issue” not “Golden Sample”

[miguelx74]

Yes sure! Let me 2 days to do some testing

 

[miguelx74]

Really bad manufacturer support (SMSL): They told me if you are not satisfied with the product ask for a return

 

[miguelx74]

Report back if that works or not?

I have updated the firmware to version 2.06 (same firmware as M400) and I no longer notice the problem

 

[Laserjock]

I have updated the firmware to version 2.06 (same firmware as M400) and I no longer notice the problem

So you don’t have to use anything between TV and DAC now?

 

[miguelx74]

No, I use nothing

 

[iamkimosabi]

Gustard DAC X26 (dual 9038pro) also uses a heatsink per ess chip.

Jesus Christ...its a work of art!

 

[LApstrE]

I have updated the firmware to version 2.06 (same firmware as M400) and I no longer notice the problem

Hi, Could you confirm if you were on HW 1.3 SW 1.6 or HW 1.3 SW 1.7? Asking as am on 1.6 and the 2.06 USB firmware update does nothing for my audio stutter issues with optical input. I also have an LG TV.

You reminded me that I have this device at home:

https://www.amazon.it/dp/B07BSBMZT7/ref=cm_sw_r_u_apa_i_W1FGVZSS7F6GAFVJ98ME?_encoding=UTF8&psc=1

Tried this, doesn't help either.

I had to buy this to resolve the issue. I put it on the HDMI cable inputted to TV.

https://www.amazon.com/J-Tech-Digit...9Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

I will try the HDMI to optical convertor and bypass the LG audio conversion.

Thank you to everyone on the thread with their inputs.

 

[LApstrE]

I had to buy this to resolve the issue. I put it on the HDMI cable inputted to TV.

https://www.amazon.com/J-Tech-Digit...9Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

A similar model in the UK did resolve the issue for me. Could you please confirm your M500 HW SW version when you get a chance?