Nocko!
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- Feb 15, 2024
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I owned the M66 from June to October 2024 and returned it to my dealer after some frustrating discussions with NAD about missing features.Thanks for your detailed opinion on the M66. What do you mean by features that simply don't exist? I'm currently using the very similar M33 and I haven't found many features that I'd like but are missing.
I gather that the M66 has a rather less comprehensive remote than the one supplied with M33, M12, M32, M50.2 and maybe others. I use my remote often, though there are a few things such as changing source that need to be done from the front panel or the BluOS app.
I'm surprised you have issues with the app developed by Bluesound. It is very comprehensive and far better than any other "company" app that I've encountered and does 95% of what Roon can do, but without the need for extra hardware and subscription. It's available for multiple platforms including Kindle and Alexa, although I think they are not maintaining the last 2. Few other apps are good for all 4 common platforms and it is updated regularly - in fact often to my dismay as it's becomes rather cumbersome and bloated compared with the earliest versions where a single page (on Windows) covered all you ever needed! In fact it is so widely admired as a control app that several other companies have adopted it in place of their own apps or telling their owners to go for Roon - see https://bluos.io/partners/ It certainly won't be ditched in the foreseeable future.
Since the streamer element in its basic form is no more than a small board, I would never consider buying just a streamer that needs its own case, power supply, sockets, cables, etc if that small board could easily be installed into a DAC, preamp, or all-in-one. If it was to irreparably fail, or you wanted for some reason to use a stand-alone streamer in future, simply get one and plug it into a spare M66 socket.
I read your commentary with interest as I'm likely to go the M66 route, but I'm still not sure I've grasped exactly which features you think are missing or which don't do the job expected of them. I'd really like to know - or perhaps I could help you find these as I'm sure my experience with the M33 may help in solving your problems. Thanks
By "missing features," I don’t mean things I simply wished for, but functions that were (and maybe still are?) explicitly described on NAD’s website and in the manual. The M66 was advertised as supporting control via TCP/IP and RS232, and NAD even referenced an API for this on the M66 product page. But none of it worked. After some back and forth with NAD support, they admitted that these options were not implemented.
I had used an M17V2 for years, controlling it via IP/TCP without issues. The M66 also has an RS232 port, but it simply doesn’t function. More details can be found here:
https://www.audiosciencereview.com/...-a-decent-2-channel-preamp.44630/post-2015142
Eventually, I gave up on the M66 (and NAD in general), sent it back, and bought something else. Now, I’m happy.
I don’t know the M33, but I suspect (just an assumption, not firsthand knowledge) that it is a much better construction than the M66. The M33 seems like a great amp with an added streaming option. In contrast, the M66 feels like a BluOS node with an attached preamp. It might measure well, but as a preamp—the core of a stereo setup—it’s not really usable.
The remote is the same cheap plastic one used for the BluOS nodes but wrapped in aluminium. In some situations, you can’t even turn the device on with it. You can switch sources via the IR remote, but only after setting up presets (see Pogo’s post).
When I tried the BluOS app, I simply didn’t like it. There was no proper way to sort albums, no option to display lyrics—features that matter to someone who truly cares about their music library. Take a look at the Lyrion Music Server and the Material Skin plugin screenshots to see what a good music server should offer. You can use an app, but you can also control everything from any browser (even your TV’s), making you independent of NAD/BluOS’s ideas. Just look at the Sonos disaster—we should have learned from that.
In general, it’s absurd to rely on an app to control a €6,000 device. But that’s not even my main issue. The real question is: How do you control your Blu-ray player, TV, or CD player with the BluOS app? Do you really want to juggle multiple apps, switching back and forth just to adjust volume or change a channel? This brings us back to the core problem: Without a reliable TCP/IP control (which NAD already had in nearly all its amps), a preamp makes no sense to me. But I get the impression that home automation isn’t a priority for many in this forum—something I’ll never understand. In my setup, I don’t use an infrared remote at all.
By the way: As far as I can tell, nearly half of BluOS’s "partners" are part of the Lenbrook Group. So, to simplify things—most of these partners are NAD. And while I don’t use Roon, from what I’ve seen, it is vastly superior to BluOS. Maybe someone else can confirm this.
I understand your point about using a separate streaming device. A streamer doesn’t need to be "high-end"—even a Raspberry Pi can handle the job. But with the M66, you’re buying a streamer that doesn’t meet my needs and, in my opinion, is far from "state of the art." There’s a huge touchscreen on the M66, yet you can’t search your music with it?
To wrap this up (before Amir kicks me out of here...):
- Sound-wise, the M66 is great if you use DLBC. DLBC is the only real reason to buy it.
- As a preamp, it’s flawed. NAD misleads customers about its features, and essential functions (home cinema bypass, display on/off control, power management, triggers, etc.) were missing or not working when I owned it.
- The BluOS server wasn’t the reason I returned the M66. I never planned to use it but was still disappointed by its poor integration and capabilities.
Nocko!