It’s normal and has been reported to NAD. Thus far they have not fixed it and it could be a design choice to provide greater precision to balance sound. Typically, balance adjustment required is a few db and not muting the whole channel, so perhaps it was an engineering decision and intentional.
The other issue you’ll discover eventually is that the VU meters are off by quite a bit.
Input Signal | VU Meter Actual Reading |
---|
0 db | +3 db |
-3 db | +1.5 db |
-6 db | 0 db |
-9 db | -1.5 db |
I’ve reported this bug to NAD and I’m waiting to hear back from them if this is specific to my amplifier or if it’s something broader that can be addressed in a firmware fix.