They substitute buyer's testimonies for actual scientific measurements.
Any more, and I'm going to think that you're shilling. Should I list all the fallacious "arguments"?
1) Harbeth is a company whose goal is to sell. They might be engineers, but the primary goal is still to sell, and if making bad speakers sells, they'll do it (not that they make bad speakers on purpose).
2) You can be an engineer and not up-to-date with the technology of your own field. An "engineer" that doesn't use computer modelisation and extensive measurements is simply obsolete, these days, in almost any field. And I say that as a computer scientist surrounded by "engineers" that know nothing outside of what's needed to keep their job (and not excel at it).
3) The founder is not the entire company. The BBC isn't a sacred cow and research has evolved (way) further than the LS3/5. Reminds me of a discussion I had here about a laughable paper the BBC put out where it tried to prove that HEVC was good by using PSNR (not PSNR-HVS) as a metric; which is a joke for anyone with any knowledge in the image field. Note that the BBC is in an HEVC patent pool.
Appeal to authority has no place here, anyway.
Two can play the game of listing names: go tell that to Genelec, Neumann or Revel. Or simply bring one hard evidence that known measurements don't paint the entire picture, as far as the ear goes.
Speakers don't care about content. Voice is just a band limited signal like others, which can be reproduced easily.
Designers which are also sellers. Designers that need to act as storytellers to sell, which are not all designers. Show me hard evidence about these claims, anyway (that "most speaker designers" say so, and that voice is something special).
If we go by Edison, the perfect speaker was invented way before the BBC appeared. Of course, now we know this isn't true. Same for the BBC designs.
Once again, you prove that you don't belong in here. If you said "we lack crucial metrics", you'd be almost right, because distorsion metrics, for example, aren't very accurate (though I think that THD+IMD is quite good already). But by implying that there's stuff we will never be able to measure, you outed yourself as nothing more than a classic audiophile, happily wallowing in ignorance and telling us ghost stories.
Reading Toole's book (and here I agree with
@tuga, read, don't become a follower) should be mandatory before posting here.