audio2design
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If that's even true, I can think of several factors several factors that might be skewing the numbers:
- Macs are expensive. Any comparison should be against similarly priced PC models. Looking at entire brands, any difference between cheap models and high-end ones will be missed.
- Mac users typically replace their devices as soon as a new model is available. People who buy cheap laptops use them until they break.
- Getting an Apple device repaired is expensive. Many users will rather live with the flaw until they get a replacement. Just look at all the iPhones with cracked displays.
Apple users replace their phones as soon as the new one is available. This is not true of their laptops. It is not at all uncommon for MACs to have a very long life.
Yes they are more expensive, but comparatively to similar spec/design, not significantly, but agree totally should compare say Macbooks Pros more against say Dell XPS, not the whole line. Purely anecdotally, I expect Apple would still come ahead, not that they are immune to problems either, i.e. Macbook keyboard issues and battery issues over the years. Compared to equivalent models from other brands, i.e. a $2500 Macbook to a $2500 DELL, repair prices are similar.
I can't say I notice any more iPhones with cracked displays than other phones. I would say I saw this more with Androids and more a statement of the owners economic situation. Due to the fact I am going to break it anyway, I can't justify the Apple phone cost, but then again, I can't justify the Samsung high end cost either. I can afford it, but the features/cost just does not make any sense to me. On the phone side, a phone to phone transition is pretty easy these day. That is somewhat true Macbook to Macbook as well, but PC-PC is still a bit painful.