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If its still under guarantee I would take the NAD back. Clearly the fault was present from purchase but you had no way of knowing until you had a sub. You could bring the sub to demonstrate the issue. If not you could get the SUB ine output from the NAD measured by an independent "repair"...

Gianfri, can I ask how you have got on since ? I have not read of anyone returning their unit either to NAD or an independent technician for the voltage output ( supposed to be > 4.5 v according to specs) to be measured at max volume with a test tone with a frequency under that set for the...