***FYI*** Sony has discontinued the Gracenote service which displays music CD track information at the end of 2019. I purchased the SONY UBP-X700 and will be returning it since Sony doesn't appear to be fixing this anytime soon.
I have the same issue with my Loxjie A30 remote. I can see that the LED is flashing but no response from the Loxjie A30. Anyone recommend a universal remote.