Update to my previous posts having trouble to get the S9 to work with macOS Big Sur.
I emailed back and forth with the company -- they are very quick to respond and are very helpful and friendly: Great customer support! In the end they send me a download link for two Windows 10 executables...
My S9 works flawlessly with my iPhone 12 mini (iOS 14.4.1) --- however, the problems with my MacBook Pro 13” (macOS Big Sur 11.2.3) persist, even when connecting via USB-C to USB-A MacDongle, then USB-A to USB-C cable (Belkin). The USB interface with macOS Big Sur appears to be broken.
Customer...
Got my S9 delivered today --- but, like some other users here, totally useless: Stuttering music ... using a MacBook Pro 13" (Intel-based) running the latest version of macOS Big Sur (11.2.3).
Unplugging and re-plugging does not help. Restarting the laptop does not help. Music is stuttering...