• WANTED: Happy members who like to discuss audio and other topics related to our interest. Desire to learn and share knowledge of science required. There are many reviews of audio hardware and expert members to help answer your questions. Click here to have your audio equipment measured for free!

ZorLoo ZuperDAC-S Support?

TheWalkman

Senior Member
Joined
Jan 9, 2020
Messages
380
Likes
998
I picked up a ZuperDac S in February, 2020. The unit arrived with a stuck volume button rendering it useless. Zorloo promptly sent a replacement. Now it, too, has died four months later.

I’ve sent several emails to support about warranty replacement. No response.

Anyone else having support issues with Zorloo?

Drop sold these awhile back and the reviews are less than stellar. https://drop.com/buy/zorloo-zuperdac-s/reviews#reviews

Perhaps others might have comments or at least learn from my $97 mistake.
 
OP
TheWalkman

TheWalkman

Senior Member
Joined
Jan 9, 2020
Messages
380
Likes
998
After a week of silence, Zorloo contacted me and said they’re sending a replacement.

Fingers crossed!
 

Be.

Member
Joined
May 13, 2020
Messages
8
Likes
2
Location
Chicago, USA
I also had a ZuperDAC-S which broke after a day. Then they replaced it with a Ztella, which broke after a week. Then I gave up on Zorloo and got a dd TC35B and I'm quite happy with it.
 
Top Bottom