I'm questioning some of the conclusions you've drawn from your subjective experience, not the experiences themselves.You are not in a position to question my feedbacks not conclusions. Moreover, I am always open to updating my knowledge based on good and useful insights. So, please state what you want to say to defend your position. You do not prove yourself right by claiming others are wrong.
If you are into or have been into the business of audio equipment I can simply say you need to refresh your style of speaking to prospects. I can help you if you are willing to listen. We can start a new discussion post on how to market and sell to audiophiles.
I'm not, nor have I ever been, in the audio business.